Before availing of our services, please take a moment to review our Terms and Conditions outlined below:
1. Service Agreement
By engaging with Top Skips, you agree to abide by the terms of service outlined herein.
2. Booking Confirmation
All bookings are subject to confirmation by Top Skips. We reserve the right to decline or cancel any booking at our discretion.
3. Service Availability
While we strive to provide same-day delivery, service availability is subject to scheduling and demand. We will inform you of the earliest available slot upon booking.
4. Hourly Wet Hire Service
Our hourly wet hire service includes the provision of:
- A truck
- Skip bins
- A driver
The duration of service is calculated from the time of arrival at the designated location until completion of the job.
5. Delivery and Pickup
Top Skips endeavours to deliver and collect skip bins at the agreed-upon times. However, factors such as traffic conditions or unforeseen circumstances may affect scheduling.
We appreciate your understanding and patience in such instances.
6. Payment Terms
Payment for services rendered is due upon completion of the job unless otherwise agreed upon. We accept various payment methods for your convenience.
7. Damage or Loss
While in your possession, you are responsible for any damage or loss to our equipment. Please handle the skip bins and associated materials with care.
8. Prohibited Items
Certain materials are prohibited from being disposed of in our skip bins, including:
- Hazardous waste
- Asbestos
- Chemicals
Please refer to our list of prohibited items for further guidance.
9. Liability
While we take every precaution to ensure the safety of our staff and equipment, Top Skips shall not be held liable for any damages, injuries, or losses incurred during the provision of our services.
10. Cancellation Policy
Should you need to cancel or reschedule your booking, please notify us at least 24 hours in advance to avoid any cancellation fees.
11. Privacy Policy
Your privacy is important to us. We collect and process personal data by our Privacy Policy, which can be found on our website.
12. Feedback and Complaints
We welcome your feedback and are committed to addressing any concerns or complaints promptly. Please don’t hesitate to reach out to us with your feedback or issues.
By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. Thank you for choosing Top Skips for your waste management needs.
We look forward to serving you.